I set the “Normal Boot” option in the Configuration setting Turning off “Enhancements” in the Realtek settings utility and trying different Sample Rates and Bit Depths in the Default Format window but I got no sound but only the dreaded “Error! Failed to play test tone” message endlessly Troubleshooting and always getting the “Audio services not responding/Not fixed” error Running sfc/scannow, and then Dism /Online /Cleanup-Image /RestoreHealth, many times, eventually not getting any “errors” in my reports but STILL NOT GETTING SOUND Inputting net localgroup Administrators /add localservice via Windows Shell (Administrator)
#Microsoft audio problems drivers#
Reinstalling sound drivers from Realtek numerous times, rebooting after each installation I had reached the point of deciding to toss my sister's laptop into the nearest trashcan and to buy her a new one! Here is a partial list of what I tried: I want to thank everyone for posting their technical advice regarding this sound dilemma. Shortly after the latest Windows updates (including KB4515384) were installed, her audio refused to work! For the past week, I've tried every fix I could find from scouring the web for countless hours. I am on a Windows 8.1 OS Acer Aspire laptop but my sister owns an Acer Aspire running Windows 10.
![microsoft audio problems microsoft audio problems](https://i.ytimg.com/vi/IodLvWkBP-o/maxresdefault.jpg)
"You can also search in the Windows Control Panel for third-party audio device control panels and disable Multi-channel audio or Virtual Surround Sound, if these options are available." "To mitigate the issue, open settings in the impacted game and disable multi-channel audio, if this option is available," the company said. Microsoft offered a way to address-but not completely fix-this problem on its support website. At this point, it might be worth memorizing those steps.
#Microsoft audio problems update#
That can be accomplished by going into the Update & Security page in Settings, heading to View update history and then choosing this release on the Uninstall updates page. Others had to uninstall the KB4515384 update entirely.
![microsoft audio problems microsoft audio problems](https://betanews.com/wp-content/uploads/2020/07/windows-10-laptop.jpg)
Some users said that changing Windows 10's audio settings so the quality is at 16-bit (CD) resolved some of their problems. Because they contain security upgrades, though, users are left to choose between defending their systems and enjoying them. Updates have repeatedly caused performance issues, broken important features and otherwise made the experience worse instead of better. These continued problems make it harder than ever to convince people that keeping Windows 10 up to date is worth the hassle.